> F.A.Q.


 

What is meant by a 'one way journey'?

What is meant by a 'return journey'?

What if I need more drop-offs and/ pick-ups?

How far in advance do you recommend booking?

Why do you need to know exactly when I want the car?

Why do you need to know where I am going?

Am I allowed alcohol during my journey?

What methods of payment do you accept?

How much is the deposit?

Is the deposit refundable?

What if I have to cancel?

In the unlikely event of a breakdown, do you supply back up?

What is meant by a 'one way journey'?
This is exactly as it sounds. A journey starting from one point (point A) to another point (point B). There are no pick-ups or drop-offs allowed other than at these two specified points.

What is meant by a 'return journey'?
Starting at point A going directly to point B. Then at a later specified time returning directly from point B back to point A.

What if I need more drop-offs and/ pick-ups?
By hiring the car & driver by the hour the car is available to take you and your passengers wherever you want whenever you want. Hourly hire is ideal for club/ bar hopping and hen & stag nights or any other occasion where you want to visit multiple locations. If you want to move a large number of people (several times the capacity of one limo) from one location to another it may be more economical to hire a smaller number of vehicles by the hour rather than pay for lots of individual trips.

How far in advance do you recommend booking?
We would recommend booking as far in advance as possible - especially for special events and occasions. If you change your plans up to a week before the hire date you can changes the times/dates or we will give you a credit good for one year. Many of our clients book months or even a year or more in advance - this is especially important for those times of year when demand is exceptionally high e.g. Ascot, Christmas/ New Year & major sporting events.

Why do you need to know exactly when I want the car?
This is to make sure we have the vehicle available that you want when you want it.

Why do you need to know where I am going?
We need to work out how long your journey will take. For hourly rentals it is to make sure the requested car is available for the time you want it.

Am I allowed alcohol during my journey?
Alcohol may be consumed on our partybus by people aged 18 or over. We are not licensed to sell or give alcohol away. The Law states, that alcohol may not be consumed on our vehicle to and from a football game.

What methods of payment do you accept?
We do not accept cash on the day. We have 3 mains ways of payment, our preferred method is an online banking, we supply account detail on our booking form. Paypal via our 'payments page' on our website or a cheque posted 14 days prior to your event.

How much is the deposit?
To make a reservation we need to take 20% deposit from the total amount.

Is the deposit refundable?
No. All deposits will be discounted from the total amount, therefore deposits are non-refundable.

What if I have to cancel?
Should you cancel your booking then the deposit paid is non-refundable. Additionally where jobs are cancelled with less than 14 (fourteen) days notice the full agreed price becomes due and owing. In the event of cancellation between 90 (ninety) days and 14 (fourteen) days of the date of travel 50% (fifty per cent) of the total agreed price is due and owing.

In the unlikely event of a breakdown, do you supply back up?
In the unlikely event of a break down or the vehicle being rendered unserviceable (for example, in the event of collision) we will use our best endeavours to provide a back up vehicle or vehicles as quickly as possible. However, as our vehicle is unique it would not be a like for like vehicle and we cannot be held liable for any consequential loss incurred as a result of vehicle breakdown or similar unavailability.

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> SERVICES

At Xtreme Limo, we understand just how important your wedding day is. Our wedding package can be tailored to your exact requirements, with the vehicles decorated to exactly how you envisage them to look on your special day.

 

> NEWS & EVENTS

Come and visit us to see our new Red Xtreme LimoBus. For a really exciting travel experience

 
 
 

 

 

> SERVICES

At Xtreme Limo, we understand just how important your wedding day is. Our wedding package can be tailored to your exact requirements, with the vehicles decorated to exactly how you envisage them to look on your special day.

 
 

> NEWS & EVENTS

Come and visit us to see our new Red Xtreme LimoBus. For a really exciting travel experience